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PRIVACY POLICY – MISUMI NUTRAESTHETICS LTD

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Last updated: [insert date]

1. Who we are

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, purchase products, book treatments, join a membership, or use our services.

We are:

Misumi NutrAesthetics Ltd (“we”, “us”, “our”)
Registered address: 33 Great George Street, Leeds, England, LS1 3AJ
Email: info@misuminutraesthetics.com
Website: [insert website URL]

Misumi NutrAesthetics Ltd is the data controller for the purposes of the UK GDPR and the Data Protection Act 2018.

2. What this Privacy Policy covers

This Privacy Policy applies to:

• Use of our website
• Online and in-clinic bookings
• Purchases through our online shop
• Memberships and subscription services
• Gut microbiome testing and educational consultations
• Newsletters and marketing communications
• Communication via social media, phone, or email

It does not apply to third-party websites linked from our site.

3. Personal data we collect

We may collect and process the following personal data:

3.1 Identity and contact information

• Name
• Email address
• Phone number
• Billing/shipping address
• Account login details (username, hashed password)

3.2 Booking and purchase information

• Appointment and treatment history
• Membership or subscription details
• Products purchased
• Payment status (processed by third parties; we do not store full card details)

3.3 Health and consultation information (special category data)

Collected for safe provision of aesthetic services, skincare, or wellness support, including:

• Medical history
• Allergies
• Medications and supplements
• Skin concerns and previous treatments
• Gut/digestive or lifestyle information
• Consultation notes

This data is treated with additional safeguards.

3.4 Gut microbiome testing data

• Test kit registration details
• Consultation forms
• Test reports returned by third-party laboratories

We do not handle biological samples directly.

3.5 Website usage data

Collected automatically through cookies and analytics:

• IP address
• Browser/device information
• Pages visited
• Time spent on site
• Interaction behaviour

3.6 Marketing preferences

• Newsletter opt-in status
• Engagement metrics (opens/clicks)

4. How we collect your data

Directly from you:

• Website forms
• Online booking
• In-clinic consultation forms
• Email, phone, or social media messages
• Membership sign-ups
• Test enquiries

Automatically:

• Via cookies and analytics tools

From third parties:

• Payment processors
• Booking software
• Email marketing platforms
• Laboratories (test results)

5. How we use your personal data (and lawful basis)

We process your data only where lawful under UK GDPR.

5.1 Providing services

• Managing bookings
• Assessing treatment suitability
• Providing aesthetic, skincare, and wellness services
• Fulfilling online orders
• Providing microbiome testing and educational consultations

Lawful basis: Contract; Legitimate interests; Special category data processed with explicit consent.

5.2 Managing memberships/subscriptions

• Processing recurring payments
• Providing member benefits
• Sending service-related notifications

Lawful basis: Contract; Legitimate interests.

5.3 Customer communications

• Appointment confirmations
• Aftercare information
• Responding to enquiries

Lawful basis: Contract; Legitimate interests.

5.4 Marketing

• Sending newsletters, offers, and educational content
• Showing relevant social media adverts (where lawful)

Lawful basis: Consent (where required); Legitimate interests.

5.5 Website improvement

• Understanding site usage
• Improving user experience

Lawful basis: Legitimate interests.

5.6 Legal & compliance

• Tax and accounting requirements
• Insurance obligations
• Responding to legal requests

Lawful basis: Legal obligation; Legitimate interests.

6. Special category data

We may collect health-related information to:

• Assess suitability for treatments
• Provide safe clinical services
• Deliver educational gut/microbiome guidance

This data is processed with:

• Your explicit consent; and
• Necessary safeguards required under UK GDPR.

You may withdraw consent at any time, subject to legal record-keeping requirements.

7. Sharing your personal data

We do not sell your data. We may share it with:

• Website hosting and IT providers
• Payment processors (Stripe, PayPal, etc.)
• Booking software providers
• Email marketing systems
• Delivery and courier services
• Laboratories for microbiome testing
• Accountants, insurers, or legal advisers
• Regulatory bodies where legally required

All third parties must keep your data secure.

8. International transfers

Where service providers store data outside the UK, we ensure adequate safeguards (e.g., Standard Contractual Clauses).

9. Data retention

We retain data only as long as necessary:

• Enquiries: 12–24 months
• Treatment/consultation records: typically 7 years
• Microbiome testing data: duration of service + legal requirements
• Orders/transactions: 6–7 years (HMRC)
• Marketing data: until you unsubscribe

Data is securely deleted or anonymised when no longer required.

10. Data security

We use appropriate security measures such as:

• Encrypted website connection (HTTPS)
• Secure servers and access controls
• Professional service providers

However, no system is completely secure.

11. Your rights

Under UK GDPR you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

Contact: info@misuminutraesthetics.com

You may also complain to the ICO (www.ico.org.uk).

12. Cookies

Our website uses cookies for:

• Essential site functionality
• Analytics and performance
• Personalisation
• Marketing/advertising

You may control cookie settings via your browser or our cookie banner.

13. Children

We do not knowingly collect data from individuals under 18.

14. Changes to this policy

We may update this Privacy Policy periodically. The latest version will always appear on this page.

15. Contact us

Misumi NutrAesthetics Ltd
33 Great George Street
Leeds, England
LS1 3AJ
Email: info@misuminutraesthetics.com

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COOKIE POLICY – MISUMI NUTRAESTHETICS LTD

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Last updated: [insert date]

1. Introduction

This Cookie Policy explains how Misumi NutrAesthetics Ltd uses cookies and similar technologies on our website. By using our website, you consent to our use of cookies unless you disable them.

2. What are cookies?

Small text files placed on your device to help websites function, improve user experience, and provide analytics.

3. Types of cookies we use

3.1 Strictly necessary cookies

Required for:

• Logging into your account
• Adding items to cart
• Secure checkout
• Setting privacy preferences

3.2 Performance/analytics cookies

Used to understand:

• How visitors use our website
• Pages viewed
• Behaviour on site

3.3 Functional cookies

Used to remember:

• Login details
• Preferences
• Form information

3.4 Marketing and social media cookies

Used to:

• Show relevant ads
• Measure ad performance
• Connect with social platforms

4. Third-party cookies

Examples include:

• Analytics providers
• Payment processors
• Email marketing platforms
• Social media integrations

5. Managing cookies

You can:

• Adjust browser settings
• Use our cookie banner (if implemented)
• Opt-out of specific third-party cookies

Blocking some cookies may reduce site functionality.

6. Updates to this policy

We may update this policy occasionally.

7. Contact

info@misuminutraesthetics.com
Misumi NutrAesthetics Ltd, 33 Great George Street, Leeds, LS1 3AJ

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WEBSITE DISCLAIMER – MISUMI NUTRAESTHETICS LTD

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Last updated: [insert date]

1. General information only

All content on this website is for general information and educational purposes only and does not replace medical, dermatological, nutritional, or mental health advice.

2. No medical relationship

Use of this site does not create a doctor-patient or clinician-patient relationship. Any consultations are educational and not medical.

3. Aesthetic treatments

All treatments require in-person consultation and practitioner judgment. Results vary and are not guaranteed.

4. Gut microbiome testing

• Processed by third-party laboratories
• Based on evolving scientific understanding
• Provided for educational purposes only

Do not change prescribed medication or medical treatment without speaking to your GP.

5. No guarantee of outcomes

We cannot guarantee:

• Specific aesthetic results
• Weight or fat loss outcomes
• Symptom improvement
• Resolution of skin or gut issues

6. Third-party links

We are not responsible for external websites linked from our site.

7. Liability

To the fullest extent permitted by UK law, Misumi NutrAesthetics Ltd is not liable for any loss or damage arising from reliance on website content or misuse of services.

8. Contact

info@misuminutraesthetics.com
Misumi NutrAesthetics Ltd, 33 Great George Street, Leeds, LS1 3AJ

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SHORT PRIVACY / CONSENT STATEMENTS (FOR FORMS & POP-UPS)

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A. General Contact or Booking Form

The information you provide will be used to respond to your enquiry and manage your appointment or request. For details, see our Privacy Policy.

B. Treatment / Consultation Form

The information you provide, including any health details, will be used to assess suitability and deliver safe services. By submitting this form, you consent to Misumi NutrAesthetics Ltd processing your health information as described in our Privacy Policy.

C. Gut Microbiome Testing Form

Your information will be used to arrange your microbiome test, share necessary details with our laboratory partner, and deliver your consultation. By submitting this form, you consent to Misumi NutrAesthetics Ltd processing your health information for these purposes.

D. Newsletter / Email Sign-Up

By subscribing, you agree to receive marketing emails from Misumi NutrAesthetics Ltd. You may unsubscribe at any time. See our Privacy Policy for more information.

E. Membership / Subscription Sign-Up

By joining this membership, you agree to our Terms & Conditions. Your details will be used to manage your membership and process recurring payments. See our Privacy Policy for more information.

[ ] I would not like to receive additional updates, offers, and educational content.